CFPB Debt Collection Complaint Ranking*:
#116 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
1350 E Touhy Ave Ste 300E
Des Plaines, IL 60018-3342
Phone: (800) 468-2678
Fax: (847) 284-9485
Steph Lavigne, President and CEO
Michael Martin, Ethics Contact
Business Model:
Van Ru Credit Corporation provides debt collection services for education, energy, financial services, government, healthcare, and telecommunications industries. Founded 1953, Van Ru is privately held. It is based in Illinois and maintains five call centers in North America.
Van Ru was ordered to pay $1,600 to each class member in a $3.2 million settlement in one of the largest per-member Telephone Consumer Protection Act class settlements ever.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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